CUSTOMER ACCEPTANCE POLICY
VERSION: 5.0
DATE OF LAST UPDATE: March 21st, 2024
1. WHO WILL NICE MUSTARD ACCEPT AS A CUSTOMER?
Nice Mustard will do business with you, only if you:
1.1. are a natural person (Nice Mustard does not accept companies or any other legal entities as customers).
1.2. have read and agreed to the most recent applicable Terms and Conditions (including any applicable Privacy Policy, Sweeps Rules, Responsible Social Gameplay and this Customer Acceptance Policy).
1.3. follow such Terms and Conditions at all times.
1.4. register with and transact on any Nice Mustard platform on your own behalf.
1.5. use payment mediums for which you are the legal and beneficial owner.
1.6. are over the age of 18 years.
1.7. reside in the United States (excluding the State of Idaho, Michigan, Nevada and Washington)
1.8. are satisfactorily identified and verified under Nice Mustard's anti-financial crime program.
1.9. satisfy Nice Mustard's due diligence measures (as applicable) including source of wealth and funds checks.
1.10. provide information and documents as requested by Nice Mustard, in accordance with Nice Mustard's anti-financial crime program.
1.11. are not:
a. a politically exposed person (past or present) (PEP).
b. a family member or close associate of a PEP.
c. you are named on any sanctions list issued by the OFAC.
d. directly or indirectly linked to countries or territories subject to comprehensive sanctions.
e. an individual with a risk profile falling outside of Nice Mustard's risk tolerance as determined in Nice Mustard's sole discretion.
If you are accepted as a customer, Nice Mustard may ask you to give extra information if Nice Mustard either:
1.12. classifies you as high risk.
1.13. or deems the extra information necessary from time to time.
2. WHAT MAKES NICE MUSTARD CLASSIFY A CUSTOMER AS HIGH RISK?
Nice Mustard continually screens accepted customer's information, purchases, redemptions, game activity and behaviors for relevant financial crime risk indicators. Depending on the specific facts and context, customers will be classified as having a low, medium or high-risk level. Nice Mustard will classify a customer as high risk where they present or are likely to present money laundering, funding of terrorism or other financial crime risk which has financial or reputational consequences to Nice Mustard.
While Nice Mustard seeks to investigate any financial crime risk alerts within a reasonable timeframe, compliance with applicable laws may result in delays while additional due diligence is conducted and relevant information obtained.
3. WHAT KIND OF EXTRA INFORMATION WILL NICE MUSTARD REQUEST?
If Nice Mustard classifies you as high risk or determines that extra information is required, you may be asked to provide information on, or evidence of, your:
3.1. income-generating activities.
3.2. estimated net worth or sources of wealth.
3.3. anticipated pattern and level of Gold Coins purchases.
3.4. sources of funds used on a particular Gold Coins purchase transaction or series of Gold Coins purchase transactions.
3.5. identity attributes in question including name, date of birth and address.
If you fail or refuse to submit, within the timeframe communicated by Nice Mustard, the required information, Nice Mustard reserves the right to terminate the business relationship with you and close your account.
4. WHY DOES NICE MUSTARD DO THIS?
Nice Mustard is required to maintain an anti-financial crime compliance program which includes assessing the level of financial crime risk presented by its customers and accepting only those customers whom it assesses as having an acceptable level of risk. This requirement is set by:
4.1. the laws applicable to Nice Mustard.
4.2. its third-party service providers.
5. WHAT ARE THE KEY ASPECTS OF NICE MUSTARD'S ANTI-FINANCIAL CRIME PROGRAM?
The key aspects of Nice Mustard's anti-financial crime program include but are not limited to:
5.1. the appointment of a money laundering reporting officer or alternative position as required by local regulation.
5.2. a customer due diligence program incorporating customer identification and verification based on information issued or obtained from independent and reliable sources and know your customer principles.
5.3. conducting enhanced due diligence on customers assessed as higher risk.
5.4. implementing processes and systems to monitor customer transactions to identify suspicious activity.
5.5. investigating and, where appropriate, reporting suspicious activity to applicable regulatory bodies.
5.6. compulsory training of Nice Mustard employees and contractors in relation to financial crime risks.
5.7. prohibiting business with customers with an unacceptable level of risk.
5.8. continually monitoring levels of purchases and redemptions and evaluating these against anticipated account activity, the estimated net worth of the customer and the data and information retained on the customer's economic profile.
5.9. investigating any significant deviations in what Nice Mustard understands of a customer's economic profile and their level of purchases.
5.10. additional local requirements applicable to Nice Mustard from time to time.